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New Mexico & Southwest Cultural and Sustainable Tours ‘Terms & Conditions’

Itineraries Policy

Specific itineraries may be arranged to suit different interests. These travel experiences based on ecotourism encompass a wide range of themes. For instance, Archeology, Native Cultures (Native American and Hispanic), Contemporary and Traditional Art of the Southwest, Architecture, History, Ghost Towns of the Old West, Astronomy, Astronomy, Ancient Ruins, to mention some.

Tours can include stopover in most major cities throughout the West.

Price for each customized tour is based on the schedule, type of accommodation selected, transportation, the number of people in the tour, and the season. Extras, such as spa and activities, will be priced separately. Beverages charges, except water and iced tea, will be incurred by the client. Gratuities for driver and step-on guides also not included.

SEVEN DIRECTIONS will prepare the first draft of the itinerary upon the client's request, including the price of the tour. A review of the tour with the client's remarks is then submitted for approval. If accepted, a contract of acceptance, along with a 30% deposit of the total price of the tour, is required upon signing.

Special travel arrangements can also be made in the following three ways: 1) if the client desires to travel on his or her own, but does not want to drive, SEVEN DIRECTIONS can arrange a rental vehicle suitable for the number of passengers in the tour. 2) If the client desires to have as escort fluent in English, Italian, French, German, Spanish, and some few other languages, this service can be added to the cost of the tour. 3) If the client is traveling alone and desires to share a room with another single client, we will try to arrange a suitable and willing partner. If such a person is not available, the single supplement rate will be charged.

For clients booking any tour and traveling with one of our guide-hosts, he or she will be with the group at all times, including the driver.

Flights from the client's origin to where the tour originates is purchased individually (by the client) or through the tour operator or travel agent. This policy includes guided tours as well as Fly and Drive packages.

Trip Seasons

Throughout the famed Four Corners region where we conduct our tours the ideal time to travel is from April to early November. Each month and season offers a variety of weather and events. Some activities occur only once a year. Plan accordingly. Southern Arizona and New Mexico tends to have tepid weather during the late spring and summer months, but very pleasant weather during the other two seasons. In the high country, regardless the time of year, inclement conditions are possible. We suggest traveling prepared (i.e., having along suitable apparel to match the season and the weather).

Prices

All tour prices are based on the tour itself and the manner in which the client selects (i.e., either joining a group, or else an individualized Fly and Drive package). Prices also depend on the number of days booked, accommodations, size and type of vehicle, and the number of people on the tour.

Please note: if a tour does not have the minimum number of clients suitable to organize and run the tour, Seven Directions will either modify the tour by first consulting the client, or increase the price, or offer alternatives dates. If an unforeseen added surcharge is necessary (i.e., for higher fuel costs, etc.), the client will be advised of the change.

Terms & Conditions

A contract agreement between the client and SEVEN DIRECTIONS is prepared and consists of a detailed personalized itinerary, including an invoice. A detailed and additional Terms and Conditions will also be included in the contract. A copy of the contract is available upon request.

Cancellations

In the event a client (hereafter, "Customer") cancels the Agreement within thirty (30) days from the date of booking, Customer shall be entitled to a refund of 70% of the deposit. In the event Customer cancels the Agreement over thirty (30) days from the date of booking, but prior to twenty (20) days of the first date of scheduled services by SEVEN DIRECTIONS, and thus after the balance of payment is paid, then Customer shall be entitled to a refund of 50% of full trip payment. In the event Customer cancels the Agreement less than twenty (20) days prior to the first date of scheduled services arranged by SEVEN DIRECTIONS, and thus after the balance of payment is due or paid, then Customer is not entitled to a refund.  

Note: All cancellation notices must be received in writing via e-mail, US Post Office, or sent from client's origin of country, or by courier. No exceptions.

Bookings

Booking tours varies for every season. For tours between June and October we advise booking at least three months in advance. 

Bookings are also confirmed once SEVEN DIRECTIONS contract has been signed and the down payment received.

Payments

Payments are as follows: 30% of the total amount of the tour is due when booking any tour and not later than 30 days prior to the first date of scheduled services to be provided by SEVEN DIRECTIONS. An invoice will be issued for the total amount at this date showing the payment of the deposit. Balance is due 30 days prior to first date of scheduled services to be provided by SEVEN DIRECTIONS.

Payment for any tour constitutes acceptance of the terms and conditions as specified in the contract Agreement with the Customer and SEVEN DIRECTIONS.

Note to Cancellations, Bookings and Payments

Some tours may involve different deadlines. SEVEN DIRECTIONS will advise the client about this special clause unless they are reported in the tour itinerary on this website.
Insurance

SEVEN DIRECTIONS is fully covered by Professional Liability Insurance.

Travel and Life and Health insurance is highly recommended.

An "Indemnification and Hold Harmless" agreement must first be signed by each tour participant before embarking on the trip.

Children & Pets

SEVEN DIRECTIONS tours are not usually recommended for children under the age of 12 (twelve). However, special arrangements may be possible.

Pets, however, are not allowed on the tour.

Acceptable forms of Payment are: 

WIRE TRANSFER ( in USD dollars) to SEVEN DIRECTIONS bank account in Santa Fe, New Mexico ( USA)
CHECK - Cashier's or Certified check- (if drafted within the USA)
PAYPAL by clicking on their logo (you don’t have to join PayPal to use this service)

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Seven Directions LLC | Patrizia Antonicelli, 1027B Canyon Road, Santa Fe NM 87501
Tel.+ 1.877.992.6128 | + 505.820.3305 | eMail: p.antonicelli@sevendirections.net
SKYPE: patrizia.antonicelli | www.sevendirections.net


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